Privacy Policy

Last updated: 9 March, 2025

Welcome to Uhauz’s Privacy Policy.
At Uhauz, we understand that privacy is extremely important to our users. We value your trust and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information we gather when you visit our website or create an account with Uhauz.

By using our website or signing up for our services, you agree to the collection and use of your data as outlined in this policy. We encourage you to read through it carefully to understand how your information is handled. If you disagree with any part of this policy, please refrain from using our services.

We may update this policy from time to time. If there are significant changes, we will notify you. Please review the policy periodically to stay informed about any updates.

What Information Do We Collect?

We gather various types of information when you interact with our Services. These include:

Information You Provide Directly
When you choose to create a Uhauz account or engage with our services, we collect the following types of information:

Personal details such as your name, email address, phone number, and mailing address. You may also provide payment details, like credit card information, if applicable.

Photos of your living space and relevant details to help our design team offer personalized design services.

Responses to surveys or questionnaires related to our services.

Communication records, including email and chat logs, if you reach out to our customer support team.

Information related to purchases or transactions made through our platform.

Your style preferences and design interests to tailor our services to your needs.

Automatically Collected Information
As you use our platform, we collect certain information automatically using tracking technologies. This includes:

Details about your interactions with our website, such as the pages you visit and the features you use.

Technical data such as your IP address, browser type, operating system, and device information.

We may also track your browsing activity across different websites or platforms to understand usage patterns (behavioral tracking). You can manage this tracking by adjusting your browser settings.

This information is used to enhance your experience, such as by:

Customizing the website based on your preferences.

Improving our services by understanding how users navigate our platform.

Speeding up searches and delivering a better, more responsive user experience.

Identifying when you return to our site.

Some of this data is collected via cookies. Cookies are small files stored on your device that help us remember your preferences and improve functionality. You can choose to disable cookies in your browser settings, but doing so might limit your access to certain features on our site.

Are We Collecting Data From Children?

Uhauz’s services are not designed for individuals under 13 years old, and we do not knowingly collect personal data from children under this age. If you are under 13, please do not provide any personal details or register for our services. If we become aware of any personal data collected from children under 13, we will promptly delete that data. If you believe we may have inadvertently collected information from a child under 13, please contact us immediately at privacy@uhauz.com.

How Do We Use Your Information?

The data we collect is used in several ways to provide, improve, and personalize your experience with our Services, including:

To deliver and customize our services and content to suit your needs.

To respond to your requests and fulfill any services or products you’ve asked for.

To keep you informed about your Uhauz account, transactions, and updates related to our services.

To process your payments and manage billing, if applicable.

To notify you about any changes to our services or terms of use.

To create aggregated statistics for analysis and development of our services.

For marketing purposes, where we may notify you about relevant offers or updates. You can opt out of these communications at any time.

We may also use your information for any purpose you’ve consented to at the time of data collection.

How Do We Share Your Information?

We may share non-personal, aggregated data with third parties, such as advertisers or partners. This helps us analyze user behavior and improve our services.

In certain circumstances, we may also share your personal information in the following ways:

With trusted third-party service providers who assist with business operations, provided they are contractually obligated to protect your data.

If our company undergoes a merger, acquisition, or other business transaction, your personal information may be transferred as part of that process.

To comply with legal obligations or requests from authorities, such as a subpoena or government investigation.

To protect our rights, property, or the safety of Uhauz, our users, or others.

We will never share your personal information for marketing purposes without your explicit consent, except as mentioned above.

Your Choices Regarding Your Information

We offer you control over your personal data and privacy settings:

Cookies and Tracking Technologies
You can choose to accept or decline cookies. If you disable cookies, some features of our website may not function correctly.

Marketing Communications
If you no longer wish to receive marketing emails or promotional offers, you can opt-out by following the unsubscribe instructions in the email or by contacting us at privacy@uhauz.com.

Behavioral Advertising
While we do not control third-party advertising networks, you may opt out of targeted advertising by visiting the Network Advertising Initiative’s website or adjusting your preferences in the relevant platforms.

How to Access, Update, or Delete Your Information

If you wish to access, correct, or delete your personal data, you can contact us at privacy@uhauz.com. Note that deleting your account will result in the removal of all personal information associated with it. We may not be able to accommodate certain requests if it conflicts with our legal obligations.

How Do We Secure Your Information?

We take reasonable steps to protect your data from unauthorized access, loss, or misuse. All sensitive information, such as payment details, is encrypted during transmission using SSL technology. We store your information on secure servers with regular backups to prevent data loss.

While we implement strong security measures, please remember that no method of transmitting data over the internet is completely secure. We cannot guarantee the absolute security of your personal data during transmission, but we work diligently to protect your privacy.

What Happens If This Privacy Policy Changes?

We may update this Privacy Policy from time to time. When significant changes are made, we will notify you via email or display a notice on our website. The last modified date will always be displayed at the top of this page. We encourage you to review this policy periodically for any updates

Have Questions or Concerns?

If you have any questions, comments, or concerns about this Privacy Policy or how we handle your personal information, please reach out to us at privacy@uhauz.com